Get a Response within one business day!

If you’re covered by an ESCO protection plan, it’s easy to get a replacement or repair. We do our best to handle all claims swiftly and efficiently, helping you hear again with the same make and model you currently enjoy.

To file a claim, you must submit a completed, signed claim form within 90 days of your loss, damage, or breakdown. Signatures of both the policyholder AND your hearing aid professional are required. Here’s what you can expect:

• Once we receive your claim, ESCO will send an authorization number to your hearing aid professional.
• Your hearing aid professional will then order a replacement or repair from the manufacturer.
• The manufacturer will ship the repaired or replaced hearing aid directly to your hearing aid professional’s office.
• Ask your hearing aid professional to contact you immediately when your hearing aid arrives.

Download the ESCO claim form now.

Need help? Call 1-800-992-3726 for friendly assistance from an ESCO customer service representative.